Michael D.on Feb 3, 2019
Firstly I received a personal letter of thanks for my order, which I felt was a nice touch.
I was informed via a second letter that the item I'd ordered was out of stock, and that I'd be updated when the item I'd ordered, or a similar item was available, and that my payment would be returned, which it was.
Date of experience: February 3, 2019
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